Privacy Policy

You will get the answers of most commonly asked questions.

Privacy Policy

Definitions

In this Privacy Policy, “we”, “us”, and “our” refer to Solarmax Solutions, while “you” refers to the user of our services. “Personal Information” refers to any information that can be used to identify an individual, such as name, contact details, and payment information.

Personal Information

We collect personal information when you interact with our website or services, including but not limited to, your name, email address, phone number, and billing information. This information is used solely for providing you with our products and services.

Use of Information

The personal information we collect is used to process orders, respond to inquiries, improve our services, and for marketing purposes such as sending promotional emails. You may opt-out of marketing communications at any time by unsubscribing.

Collecting information on registered members

When you register an account with us, we may collect additional details such as your preferences and service history to personalize your experience. This information is stored securely and used to enhance your interaction with our services.

Credit Card Details

We use secure payment gateways to process credit card transactions. Your credit card details are not stored on our servers but are processed directly through a secure third-party payment provider. We take necessary precautions to protect your financial information.

Security

We are committed to protecting your personal information. We implement a range of security measures, including encryption, secure servers, and regular audits, to safeguard your data against unauthorized access or disclosure.

Disclosure

We may share your personal information with third parties only when necessary for the completion of a transaction, as required by law, or for the purposes of delivering our services. We do not sell or rent your personal information to third parties.

 

Collecting Information from Users

We collect information through various channels, including our website, phone calls, and email communications. This information helps us understand your needs and improve the quality of service we provide to you. You may access or update your personal information at any time through your account settings.

We install CEC approved Panels, Inverters and Batteries

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Our Satisfied Clients

John Harrison

I recently had solar panels installed by Solarmax Solutions, and I couldn’t be happier! The quality of their panels is top notch, and the installation process was quick and hassle-free. Their team was professional, knowledgeable, and answered all of my questions. Great experience!

Adam Bennett

Solarmax Solutions provides exceptional service from start to finish. The warranty they offer on their solar products gives me peace of mind, and their pricing was unbeatable. Fast and reliable service- highly recommend them to anyone looking to go solar in NSW!

Emily Roberts

Solarmax Solutions made my transition to solar energy seamless! The installation was quick, the team was professional, and I’m already noticing significant savings on my electricity bills. Their customer service is top-tier, and I’m confident I made the right choice with them. Highly recommended!

Megan Brown

Absolutely impressed with the service from Solarmax Solutions! From the initial consultation to installation, everything was smooth and efficient. Their team helped me select the best solar panel system for my home, and I’m already seeing reduced energy bills. Highly recommend!

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