Terms and Conditions

You will get the answers of most commonly asked questions.

Terms and Conditions

Sale of the System

The sale of solar systems is subject to availability and specific product terms. By purchasing, customers agree to the specifications outlined for each system and the applicable pricing.

Payment

Payment for solar systems and services must be made in full prior to installation, unless otherwise agreed upon. We accept various payment methods, including credit card, bank transfer, and financing options where available.

Refunds

Refund requests must be made within a specified period after purchase, as outlined in our refund policy. Refunds are only applicable if the product is returned in unused and resellable condition.

Price increases

Prices may change based on market conditions, supply, or changes in applicable taxes or fees. Customers will be notified of any price increase before final payment is processed.

 

Delivery and installation

Delivery and installation services are provided according to the timeline specified at the time of order. Any delays or changes to the installation schedule will be communicated promptly. Additional charges may apply for custom installations or specific site requirements.

System guarantees

Solar systems come with a manufacturer’s warranty, which covers defects in materials and workmanship. The warranty period and coverage details will vary depending on the system purchased.

 

Complaints

If you have any complaints, please contact our customer service team within 30 days of service completion. We will do our best to resolve any issues as quickly as possible.

Privacy

Your privacy is important to us. We will not share your personal information with third parties unless necessary for completing your order or required by law. For full details, please refer to our privacy policy.

We install CEC approved Panels, Inverters and Batteries

Power your home or business with Solarmax Solutions Solar and Save!

We're here to answer all your questions about our solar services and pricing. Call us today on 0406 748 414 or fill out our contact form. Our approachable team will get back to you within one business day.

Our Satisfied Clients

John Harrison

I recently had solar panels installed by Solarmax Solutions, and I couldn’t be happier! The quality of their panels is top notch, and the installation process was quick and hassle-free. Their team was professional, knowledgeable, and answered all of my questions. Great experience!

Adam Bennett

Solarmax Solutions provides exceptional service from start to finish. The warranty they offer on their solar products gives me peace of mind, and their pricing was unbeatable. Fast and reliable service- highly recommend them to anyone looking to go solar in NSW!

Emily Roberts

Solarmax Solutions made my transition to solar energy seamless! The installation was quick, the team was professional, and I’m already noticing significant savings on my electricity bills. Their customer service is top-tier, and I’m confident I made the right choice with them. Highly recommended!

Megan Brown

Absolutely impressed with the service from Solarmax Solutions! From the initial consultation to installation, everything was smooth and efficient. Their team helped me select the best solar panel system for my home, and I’m already seeing reduced energy bills. Highly recommend!

    Get A Free Quote




      Get A Free Quote